London, UK

The Business Challenge

Matisse is the core incident management and information system supplying services across the West Midlands serving 9 local authorities.   A transport and travel. The system is used by the traffic management, fire and rescue, transport planners, traveling public and recreational users in a wide geographic area and covers urban, suburban and countryside road and street networks, inter-urban expressways, public bus, train, cycle and freight networks and public parking.

The system created a number of challenges for the pan-regional management team including:

• The existing Consumed almost 100% of annual budget on maintenance alone
• No resource for improvements
• New users and uses not accommodated
• Old, client-based architecture
• Slow, did not support personal efficiency

Using Encanvas, a pan-regional transport control and information system was re-developed.  Encanvas was chosen as the underpinning technology as it presented the best risk:cost scenario under which to develop the new Mattisse system.

What We Delivered

• Team development – but with low time overhead or risks for customer
• Affordability to achieve stakeholder outcomes and systems refresh in a single project.  New data structures and application modules were created to give the tired legacy system a complete face-lift.

• Minimized the risk of failure:

  • Standard, robust technology (Microsoft)
  • Quick proof-of-concepts
  • User-driven development
  • Rapid iteration
  • Some proven elements/technologies
  • Met timelines