The glue to meld your customer website to back-end processes
An eBusiness has become the ONLY business to be in. Online shopping is set to hit 4 trillion in 2020. Every company needs to be part of that story. But what happens once your website processes a request? In most businesses today, slick customer facing websites are underpinned by offline human-in-the-loop data processing.
of business processes need to happen online
Equip your business for the ‘e’ in eBusiness
The global pandemic has caused consumers and business decision makers to realize that the world has turned a corner. The consumer economy has moved online with more people working and shopping remotely. According to the latest B2B research from Gartner, up to 80% of the enterprise buying process now happens online. Taking your business online – and providing 24/7 services – requires a re-think in the back-office and how your enterprise delivers services.
Your eBusiness IT
Encanvas aPaaS acts like glueware to deeply integrating your front-office (i.e. where your customers go to shop and serve themselves), with your back-office (i.e. where requests are processed and fulfilled). Use digital documents to craft the automations you need to deliver end-to-end digital customer experiences.
- Make light work of automating machine-to-machine workflows
- Remove re-keying, key-fill tasks, document workflows and human-in-the-loop task.
- Eradicate spreadsheets and ‘SaaS sprawl’ by mimicking the activities of humans and the apps they use
- Monitor key trigger points in your processes to report on the health and performance of critical processes
A digital business powered by digital documents?